Processing Time

Orders placed before 2:00 PM PST, Monday through Friday, are processed and dispatched the same day. Orders placed after 2:00 PM PST, on weekends, or on holidays are processed the next business day.

Processing includes order verification, quality check, and secure packaging.

Shipping Methods

We offer the following shipping options:

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days
• Overnight Shipping: Next business day delivery when ordered by 2:00 PM PST

Shipping costs are calculated at checkout based on destination, weight, and selected method. All orders include tracking information sent to your email once the label is created.

Discreet Packaging

All orders ship in plain, unmarked packaging with no external branding, logos, or product references. The return address will display a generic company name. Your privacy and discretion are our priority at every step.

Shipping Destinations

We currently ship to addresses within the United States. International shipping availability varies by destination.

Please contact us for international orders before placing your order to confirm availability and any additional customs requirements.

Order Tracking

Every order includes full tracking. You’ll receive tracking information via email as soon as your order ships. Track your package in real-time through our carrier partners.

• Email updates: Shipped & delivered notifications
• Real-time tracking: Via carrier website
• Support: Contact us for any issues

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date or receipt. We will work with the carrier to resolve the issue and ensure your order reaches you.

Incorrect Addresses

Please verify your shipping address at checkout. Orders shipped to incorrect addresses provided by the customer cannot be refunded.

If you notice an error after placing your order, contact us immediately. We will do our best to correct it before dispatch.